{"product_id":"dr-coffee-m12-big","title":"Dr. Coffee M12 Big Automatic Coffee Machine","description":"\u003cstyle\u003e\n@import url('https:\/\/fonts.googleapis.com\/css2?family=Nunito:wght@700;800;900\u0026display=swap');\n\n.dpdcm12 *, .dpdcm12 *::before, .dpdcm12 *::after { box-sizing: border-box; }\n\n.dpdcm12 {\n  --green:      #3b9130;\n  --green-dark: #2d6e25;\n  --green-bg:   #f2faf1;\n  --green-line: #c8e4c5;\n  --dark:       #111714;\n  --white:      #ffffff;\n  --light:      #f8f8f8;\n  --text:       #1e1e1e;\n  --muted:      #5a5a5a;\n  --border:     #e4e4e4;\n  font-family: Helvetica, Arial, sans-serif;\n  font-size: 13px;\n  line-height: 1.75;\n  color: var(--text);\n  max-width: 1100px;\n  margin: 0 auto;\n  padding: 0 32px 48px;\n}\n\n.dpdcm12 h2, .dpdcm12 h3, .dpdcm12 h4 { font-family: 'Nunito', Helvetica, sans-serif; margin: 0; padding: 0; }\n.dpdcm12 p { margin: 0; padding: 0; }\n.dpdcm12 a { color: var(--green); font-weight: 600; text-decoration: none; }\n.dpdcm12 a:hover { color: var(--green-dark); 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display: grid; grid-template-columns: repeat(4,1fr);\n  gap: 8px; text-align: center;\n}\n.dpdcm12 .hl-num {\n  font-family: 'Nunito', Helvetica, sans-serif; font-size: 1.3rem; font-weight: 900;\n  color: var(--green); line-height: 1; margin-bottom: 3px;\n}\n.dpdcm12 .hl-label {\n  font-family: 'Nunito', Helvetica, sans-serif; font-size: 9px; font-weight: 700;\n  letter-spacing: 0.08em; text-transform: uppercase; color: rgba(255,255,255,.5);\n}\n\n\/* ── FEATURES GRID ── *\/\n.dpdcm12 .features-section { margin-bottom: 24px; }\n.dpdcm12 .features-section h3 {\n  font-size: 1rem; font-weight: 800; color: var(--text);\n  margin-bottom: 14px; padding-bottom: 8px; border-bottom: 2px solid var(--green-line);\n}\n.dpdcm12 .features-grid { display: grid; grid-template-columns: repeat(3,1fr); gap: 10px; }\n.dpdcm12 .feat-item {\n  background: var(--light); border: 1px solid var(--border);\n  border-left: 3px solid var(--green); border-radius: 5px; padding: 14px 16px;\n}\n.dpdcm12 .feat-item h4 { font-size: 0.78rem; font-weight: 800; color: var(--text); margin-bottom: 4px; }\n.dpdcm12 .feat-item p { font-size: 11.5px; color: var(--muted); line-height: 1.6; }\n\n\/* ── TECH SPOTLIGHT ── *\/\n.dpdcm12 .tech-section {\n  background: var(--white); border: 1px solid var(--border);\n  border-radius: 6px; padding: 22px; margin-bottom: 24px;\n}\n.dpdcm12 .tech-section h3 {\n  font-size: 0.9rem; font-weight: 800; color: var(--text); margin-bottom: 14px;\n}\n.dpdcm12 .tech-grid { display: grid; grid-template-columns: repeat(3,1fr); gap: 10px; }\n.dpdcm12 .tech-item {\n  background: var(--light); border: 1px solid var(--border);\n  border-left: 3px solid var(--green); border-radius: 5px; padding: 14px 16px;\n}\n.dpdcm12 .tech-item h4 {\n  font-family: 'Nunito', Helvetica, sans-serif; font-size: 0.78rem; font-weight: 800;\n  color: var(--text); margin-bottom: 5px;\n}\n.dpdcm12 .tech-item p { font-size: 11.5px; color: var(--muted); line-height: 1.6; }\n\n\/* ── SPECS TABLE ── *\/\n.dpdcm12 .specs-section { margin-bottom: 24px; }\n.dpdcm12 .specs-section h3 {\n  font-size: 1rem; font-weight: 800; color: var(--text);\n  margin-bottom: 14px; padding-bottom: 8px; border-bottom: 2px solid var(--green-line);\n}\n.dpdcm12 .specs-table { width: 100%; border-collapse: collapse; font-size: 12.5px; }\n.dpdcm12 .specs-table tr { border-bottom: 1px solid var(--border); }\n.dpdcm12 .specs-table tr:last-child { border-bottom: none; }\n.dpdcm12 .specs-table tr:nth-child(even) td { background: var(--green-bg); }\n.dpdcm12 .specs-table td { padding: 9px 14px; color: var(--muted); vertical-align: top; }\n.dpdcm12 .specs-table td:first-child {\n  font-family: 'Nunito', Helvetica, sans-serif; font-weight: 800; color: var(--text);\n  font-size: 11px; letter-spacing: 0.04em; text-transform: uppercase;\n  white-space: nowrap; width: 38%;\n}\n\n\/* ── WHO IT'S FOR ── *\/\n.dpdcm12 .for-section { margin-bottom: 24px; }\n.dpdcm12 .for-section h3 {\n  font-size: 1rem; font-weight: 800; color: var(--text);\n  margin-bottom: 14px; padding-bottom: 8px; border-bottom: 2px solid var(--green-line);\n}\n.dpdcm12 .for-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; }\n.dpdcm12 .for-card { border-radius: 5px; padding: 14px 16px; border: 1px solid var(--border); }\n.dpdcm12 .for-card.yes { background: var(--green-bg); border-color: var(--green-line); }\n.dpdcm12 .for-card.no { background: #fff5f5; border-color: #fecaca; }\n.dpdcm12 .for-card h4 {\n  font-family: 'Nunito', Helvetica, sans-serif; font-size: 0.78rem; font-weight: 800; margin-bottom: 8px;\n}\n.dpdcm12 .for-card.yes h4 { color: var(--green-dark); }\n.dpdcm12 .for-card.no h4 { color: #b91c1c; }\n.dpdcm12 .for-list { list-style: none; padding: 0; margin: 0; }\n.dpdcm12 .for-list li { font-size: 12px; color: var(--muted); padding: 3px 0 3px 14px; position: relative; }\n.dpdcm12 .for-card.yes .for-list li::before { content: '✓'; position: absolute; left: 0; color: var(--green); font-weight: 900; }\n.dpdcm12 .for-card.no .for-list li::before { content: '✗'; position: absolute; left: 0; color: #dc2626; font-weight: 900; }\n\n\/* ── FAQ — CSS ACCORDION ── *\/\n.dpdcm12 .faq-section { margin-bottom: 24px; }\n.dpdcm12 .faq-section h3 {\n  font-size: 1rem; font-weight: 800; color: var(--text);\n  margin-bottom: 14px; padding-bottom: 8px; border-bottom: 2px solid var(--green-line);\n}\n.dpdcm12 .faq-item { border-bottom: 1px solid var(--border); }\n.dpdcm12 .faq-item:last-child { border-bottom: none; }\n.dpdcm12 .faq-toggle { display: none; }\n.dpdcm12 .faq-label {\n  display: flex; align-items: center; justify-content: space-between;\n  padding: 13px 0; cursor: pointer;\n  font-family: 'Nunito', Helvetica, sans-serif;\n  font-size: 0.82rem; font-weight: 800; color: var(--text); user-select: none;\n}\n.dpdcm12 .faq-label::after { content: '+'; font-size: 1.1rem; color: var(--green); font-weight: 900; flex-shrink: 0; margin-left: 12px; line-height: 1; }\n.dpdcm12 .faq-toggle:checked + .faq-label::after { content: '–'; }\n.dpdcm12 .faq-body { display: none; padding: 0 0 13px; font-size: 12.5px; color: var(--muted); line-height: 1.75; }\n.dpdcm12 .faq-body strong { color: var(--text); font-weight: 700; }\n.dpdcm12 .faq-toggle:checked ~ .faq-body { display: block; }\n\n\/* ── CTA ── *\/\n.dpdcm12 .cta-section {\n  background: var(--green); border-radius: 6px; padding: 24px 28px; text-align: center;\n}\n.dpdcm12 .cta-section h3 { font-size: 1.1rem; font-weight: 900; color: #fff; margin-bottom: 8px; }\n.dpdcm12 .cta-section p { font-size: 12.5px; color: rgba(255,255,255,.85); margin-bottom: 16px; }\n.dpdcm12 .btn-row { display: flex; gap: 10px; justify-content: center; flex-wrap: wrap; }\n.dpdcm12 .btn-pri {\n  display: inline-block; background: #fff; color: var(--green-dark);\n  font-family: 'Nunito', Helvetica, sans-serif; font-size: 11px; font-weight: 800;\n  letter-spacing: 0.06em; text-transform: uppercase; padding: 10px 22px;\n  border-radius: 4px; text-decoration: none;\n}\n.dpdcm12 .btn-pri:hover { opacity: .9; text-decoration: none; color: var(--green-dark); }\n.dpdcm12 .btn-sec {\n  display: inline-block; background: transparent; color: #fff;\n  font-family: 'Nunito', Helvetica, sans-serif; font-size: 11px; font-weight: 800;\n  letter-spacing: 0.06em; text-transform: uppercase; padding: 10px 22px;\n  border-radius: 4px; border: 1px solid rgba(255,255,255,.45); text-decoration: none;\n}\n.dpdcm12 .btn-sec:hover { background: rgba(255,255,255,.1); text-decoration: none; color: #fff; }\n\n@media (max-width: 820px) {\n  .dpdcm12 .features-grid { grid-template-columns: 1fr 1fr; }\n  .dpdcm12 .tech-grid { grid-template-columns: 1fr; }\n  .dpdcm12 .for-grid { grid-template-columns: 1fr; }\n  .dpdcm12 .highlights { grid-template-columns: 1fr 1fr; }\n}\n@media (max-width: 480px) {\n  .dpdcm12 { padding: 0 16px 40px; }\n  .dpdcm12 .features-grid { grid-template-columns: 1fr; }\n}\n\u003c\/style\u003e\n\n\u003cdiv class=\"dpdcm12\"\u003e\n\n  \u003c!-- INTRO --\u003e\n  \u003cdiv class=\"prod-intro\"\u003e\n    \u003cspan class=\"eyebrow\"\u003eDr. Coffee · Fully Automatic · OCS Commercial · Office \u0026amp; VIP Lounge\u003c\/span\u003e\n    \u003ch2\u003eDr. Coffee M12 Big Automatic Coffee Machine — \u003cspan\u003eHigh-Volume Office Coffee with an 8L Tank \u0026amp; Ceramic Burr Grinder\u003c\/span\u003e\n\u003c\/h2\u003e\n    \u003cp\u003eThe Dr. Coffee M12 Big is Dr. Coffee's flagship OCS (Office Coffee Service) automatic machine — engineered for \u003cstrong\u003eoffices, VIP lounges, co-working spaces, convenience stores, hotels, and hospitality venues\u003c\/strong\u003e that need reliable high-volume output, a large 8-litre water tank, and a sophisticated 10.1\" touchscreen interface in a compact commercial body. It grinds whole beans fresh for every cup using \u003cstrong\u003eceramic flat burr grinders\u003c\/strong\u003e, produces 24 beverage options at up to 85 cups per hour, and supports both tank and direct plumb-in water supply for uninterrupted daily service.\u003c\/p\u003e\n    \u003cp\u003eThe M12 Big is an upgrade on the M12 Plus — adding the \u003cstrong\u003e8-litre water tank and auto pressure pump\u003c\/strong\u003e for higher sustained output without the footprint of a full commercial bar machine. With IoT compatibility, mobile payment support, non-interfering automatic milk system cleaning, and optional pairing with a professional refrigerator and cup warmer rack, the M12 Big is one of the most complete office coffee solutions available in Australia at its price point.\u003c\/p\u003e\n  \u003c\/div\u003e\n\n  \u003c!-- HIGHLIGHTS --\u003e\n  \u003cdiv class=\"highlights\"\u003e\n    \u003cdiv\u003e\n      \u003cdiv class=\"hl-num\"\u003e100\u003c\/div\u003e\n      \u003cdiv class=\"hl-label\"\u003eCups Per Day\u003c\/div\u003e\n    \u003c\/div\u003e\n    \u003cdiv\u003e\n      \u003cdiv class=\"hl-num\"\u003e85\u003c\/div\u003e\n      \u003cdiv class=\"hl-label\"\u003eCups Per Hour\u003c\/div\u003e\n    \u003c\/div\u003e\n    \u003cdiv\u003e\n      \u003cdiv class=\"hl-num\"\u003e8L\u003c\/div\u003e\n      \u003cdiv class=\"hl-label\"\u003eWater Tank\u003c\/div\u003e\n    \u003c\/div\u003e\n    \u003cdiv\u003e\n      \u003cdiv class=\"hl-num\"\u003e1.2kg\u003c\/div\u003e\n      \u003cdiv class=\"hl-label\"\u003eBean Hopper\u003c\/div\u003e\n    \u003c\/div\u003e\n  \u003c\/div\u003e\n\n  \u003c!-- FEATURES --\u003e\n  \u003cdiv class=\"features-section\"\u003e\n    \u003cspan class=\"eyebrow\"\u003eKey Features\u003c\/span\u003e\n    \u003ch3\u003eWhat Makes the Dr. Coffee M12 Big the Right Office Automatic Machine\u003c\/h3\u003e\n    \u003cdiv class=\"features-grid\"\u003e\n      \u003cdiv class=\"feat-item\"\u003e\n        \u003ch4\u003e💧 8-Litre Water Tank or Plumb-In\u003c\/h4\u003e\n        \u003cp\u003eThe M12 Big's 8-litre water tank provides enough water supply for a full day's service in most office environments without interruption. For permanent installations, the machine supports direct plumb-in connection to a building's mains water supply — eliminating tank management entirely and ensuring truly uninterrupted service throughout the day.\u003c\/p\u003e\n      \u003c\/div\u003e\n      \u003cdiv class=\"feat-item\"\u003e\n        \u003ch4\u003e⚙️ Ceramic Flat Burr Grinder\u003c\/h4\u003e\n        \u003cp\u003eAn integrated ceramic flat burr grinder grinds whole beans fresh for every single cup — preserving the aromatic oils and flavour compounds that pre-ground coffee loses within minutes of grinding. Ceramic burrs run cooler than steel alternatives, protecting the beans' flavour profile during grinding and delivering a consistent particle size for uniform extraction.\u003c\/p\u003e\n      \u003c\/div\u003e\n      \u003cdiv class=\"feat-item\"\u003e\n        \u003ch4\u003e📱 10.1\" Lateral Touchscreen\u003c\/h4\u003e\n        \u003cp\u003eA large 10.1-inch full-colour lateral touchscreen provides an intuitive, high-visibility interface for all 24 beverage options. The display supports multiple languages, customisable screensavers, and the machine's full settings menu — making it genuinely easy for any office user to select and configure drinks without guidance or training.\u003c\/p\u003e\n      \u003c\/div\u003e\n      \u003cdiv class=\"feat-item\"\u003e\n        \u003ch4\u003e🥛 Detachable Automatic Milk System\u003c\/h4\u003e\n        \u003cp\u003eThe M12 Big features a detachable milk system with a concealed milk tube — producing consistent textured milk for cappuccinos, lattes, flat whites, and other milk-based drinks automatically. The detachable design makes daily cleaning straightforward, and the non-interfering automatic clean cycle maintains milk circuit hygiene without requiring manual disassembly.\u003c\/p\u003e\n      \u003c\/div\u003e\n      \u003cdiv class=\"feat-item\"\u003e\n        \u003ch4\u003e⚡ Auto Pressure Pump\u003c\/h4\u003e\n        \u003cp\u003eThe M12 Big's integrated auto pressure pump ensures consistent water pressure to the brew group regardless of mains supply variation — delivering stable extraction pressure for every espresso shot. This is the key upgrade over the M12 Plus, enabling more reliable high-cycle operation during peak morning service periods.\u003c\/p\u003e\n      \u003c\/div\u003e\n      \u003cdiv class=\"feat-item\"\u003e\n        \u003ch4\u003e☕ High\/Low Pressure Brewing\u003c\/h4\u003e\n        \u003cp\u003eThe M12 Big supports both high-pressure espresso extraction and low-pressure pour-over style brewing from the same machine — covering the complete spectrum of black coffee preferences from ristretto to long black without any manual adjustment between drink types.\u003c\/p\u003e\n      \u003c\/div\u003e\n      \u003cdiv class=\"feat-item\"\u003e\n        \u003ch4\u003e📲 IoT \u0026amp; Mobile Payment Compatible\u003c\/h4\u003e\n        \u003cp\u003eThe M12 Big supports IoT connectivity for remote monitoring, usage reporting, and management — ideal for facilities managers and co-working operators who need visibility over machine usage across multiple locations. Mobile payment compatibility makes it suitable for cashless self-service coffee station deployments.\u003c\/p\u003e\n      \u003c\/div\u003e\n      \u003cdiv class=\"feat-item\"\u003e\n        \u003ch4\u003e🧹 Non-Interfering Auto Cleaning\u003c\/h4\u003e\n        \u003cp\u003eThe M12 Big's automatic cleaning programme runs without interrupting the machine's availability for coffee service — maintaining brew circuit hygiene in the background so that the machine remains ready to serve throughout the cleaning cycle. Milk circuit cleaning is guided and completed in minutes with no specialist knowledge required.\u003c\/p\u003e\n      \u003c\/div\u003e\n      \u003cdiv class=\"feat-item\"\u003e\n        \u003ch4\u003e🛠️ Di Pacci Installation \u0026amp; Service\u003c\/h4\u003e\n        \u003cp\u003eDi Pacci provides free commercial installation across Sydney metro for the M12 Big — including delivery, plumbing connection, initial configuration, and staff orientation. Full in-house service and warranty support is available across five Australian stores with genuine Dr. Coffee parts stocked locally for fast repair turnaround.\u003c\/p\u003e\n      \u003c\/div\u003e\n    \u003c\/div\u003e\n  \u003c\/div\u003e\n\n  \u003c!-- TECH SPOTLIGHT --\u003e\n  \u003cdiv class=\"tech-section\"\u003e\n    \u003cspan class=\"eyebrow\"\u003eTechnology Spotlight\u003c\/span\u003e\n    \u003ch3\u003eM12 Big vs M12 Plus — What the Big Tank and Auto Pump Actually Change\u003c\/h3\u003e\n    \u003cdiv class=\"tech-grid\"\u003e\n      \u003cdiv class=\"tech-item\"\u003e\n        \u003ch4\u003e8L Tank vs 2L Tank — The Real Difference\u003c\/h4\u003e\n        \u003cp\u003eThe M12 Plus runs on a 2-litre tank — sufficient for light office use but requiring multiple daily refills in busy environments. The M12 Big's 8-litre tank covers a full day of 100-cup output without any refilling in most offices. Combined with plumb-in capability, this eliminates tank management entirely — one less daily maintenance task for office managers and reception staff to handle.\u003c\/p\u003e\n      \u003c\/div\u003e\n      \u003cdiv class=\"tech-item\"\u003e\n        \u003ch4\u003eAuto Pressure Pump — Consistent Extraction at Volume\u003c\/h4\u003e\n        \u003cp\u003eWater pressure directly affects espresso extraction quality. In offices with variable mains pressure — common in older buildings and multi-floor commercial premises — the auto pressure pump in the M12 Big actively maintains consistent pressure at the brew group regardless of supply variation. The result is consistent extraction quality throughout the day, not just in ideal conditions.\u003c\/p\u003e\n      \u003c\/div\u003e\n      \u003cdiv class=\"tech-item\"\u003e\n        \u003ch4\u003eCeramic Burr — Why It Matters for Office Use\u003c\/h4\u003e\n        \u003cp\u003eCeramic flat burrs are harder, run cooler, and maintain their sharpness longer than steel burr alternatives — meaning they deliver consistent grind particle size over many thousands of cycles without the performance degradation that affects cheaper grinders. For offices producing 100 cups per day, grinder consistency directly translates to cup quality consistency every single day.\u003c\/p\u003e\n      \u003c\/div\u003e\n    \u003c\/div\u003e\n  \u003c\/div\u003e\n\n  \u003c!-- SPECS — VERIFIED FROM DRCOFFEE.AU AND DIPACCIUSA.COM --\u003e\n  \u003cdiv class=\"specs-section\"\u003e\n    \u003cspan class=\"eyebrow\"\u003eTechnical Specifications\u003c\/span\u003e\n    \u003ch3\u003eDr. Coffee M12 Big — Full Verified Specifications\u003c\/h3\u003e\n    \u003ctable class=\"specs-table\"\u003e\n      \u003ctr\u003e\n\u003ctd\u003eMachine Type\u003c\/td\u003e\n\u003ctd\u003eFully automatic OCS bean-to-cup espresso machine\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eAdvised Daily Output\u003c\/td\u003e\n\u003ctd\u003e100 cups per day\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eHourly Output\u003c\/td\u003e\n\u003ctd\u003e85 cups per hour\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eBeverage Variety\u003c\/td\u003e\n\u003ctd\u003e24 beverages\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eGrinder\u003c\/td\u003e\n\u003ctd\u003eCeramic flat burr grinder — 1–9 grind settings\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eBrewing System\u003c\/td\u003e\n\u003ctd\u003eHigh\/low pressure — espresso and pour-over\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eWater Supply\u003c\/td\u003e\n\u003ctd\u003e8L removable tank or direct plumb-in (G3\/4')\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eMax Water Pressure\u003c\/td\u003e\n\u003ctd\u003e0.6 MPa\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eBean Hopper\u003c\/td\u003e\n\u003ctd\u003e1.2kg\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eGrounds Container\u003c\/td\u003e\n\u003ctd\u003e70 portions (based on 10g per shot)\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eDisplay\u003c\/td\u003e\n\u003ctd\u003e10.1\" lateral full-colour capacitive touchscreen\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eMilk System\u003c\/td\u003e\n\u003ctd\u003eDetachable automatic milk system — non-interfering auto clean\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eConnectivity\u003c\/td\u003e\n\u003ctd\u003eIoT compatible — mobile payment support\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003ePower\u003c\/td\u003e\n\u003ctd\u003e220–240V \/ 50–60Hz \/ 2,750–3,300W (15A single phase)\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eDimensions (W×D×H)\u003c\/td\u003e\n\u003ctd\u003e410mm × 500mm × 580mm\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eWeight\u003c\/td\u003e\n\u003ctd\u003e20.5kg\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eOptional Accessories\u003c\/td\u003e\n\u003ctd\u003eProfessional milk refrigerator (SC08), cup warmer rack (CH01)\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eInstallation\u003c\/td\u003e\n\u003ctd\u003eFree Sydney metro installation by Di Pacci\u003c\/td\u003e\n\u003c\/tr\u003e\n      \u003ctr\u003e\n\u003ctd\u003eWarranty\u003c\/td\u003e\n\u003ctd\u003eManufacturer warranty — contact Di Pacci for current terms\u003c\/td\u003e\n\u003c\/tr\u003e\n    \u003c\/table\u003e\n  \u003c\/div\u003e\n\n  \u003c!-- WHO IT'S FOR --\u003e\n  \u003cdiv class=\"for-section\"\u003e\n    \u003cspan class=\"eyebrow\"\u003eIs the Dr. Coffee M12 Big Right for Your Environment?\u003c\/span\u003e\n    \u003ch3\u003eWho Should Choose the Dr. Coffee M12 Big\u003c\/h3\u003e\n    \u003cdiv class=\"for-grid\"\u003e\n      \u003cdiv class=\"for-card yes\"\u003e\n        \u003ch4\u003e✓ The M12 Big is right for you if you need:\u003c\/h4\u003e\n        \u003cul class=\"for-list\"\u003e\n          \u003cli\u003eA high-volume office machine for 20–50+ staff producing up to 100 cups per day\u003c\/li\u003e\n          \u003cli\u003eAn 8L tank for all-day service without refilling — or plumb-in for permanent install\u003c\/li\u003e\n          \u003cli\u003eAutomatic milk drinks — cappuccinos, lattes, flat whites — for a mixed team\u003c\/li\u003e\n          \u003cli\u003eA large touchscreen interface for easy self-service operation by all staff\u003c\/li\u003e\n          \u003cli\u003eIoT connectivity for usage monitoring across office locations\u003c\/li\u003e\n          \u003cli\u003eA VIP lounge, co-working space, hotel lobby, or premium office coffee station\u003c\/li\u003e\n          \u003cli\u003eA compact OCS machine that doesn't require a full commercial bar footprint\u003c\/li\u003e\n        \u003c\/ul\u003e\n      \u003c\/div\u003e\n      \u003cdiv class=\"for-card no\"\u003e\n        \u003ch4\u003e✗ Consider alternatives if you:\u003c\/h4\u003e\n        \u003cul class=\"for-list\"\u003e\n          \u003cli\u003eNeed lower daily volume — the Dr. Coffee F2 Plus or F100P are better sized\u003c\/li\u003e\n          \u003cli\u003eNeed higher daily volume — 200+ cups per day — consider the Bar Plus or Saeco SE180\u003c\/li\u003e\n          \u003cli\u003eAre equipping a café or full commercial service counter — consider the Franke A600 or Thermoplan BW4\u003c\/li\u003e\n          \u003cli\u003eHave a very tight bench footprint — the M12 Big requires 410mm width minimum\u003c\/li\u003e\n        \u003c\/ul\u003e\n      \u003c\/div\u003e\n    \u003c\/div\u003e\n  \u003c\/div\u003e\n\n  \u003c!-- FAQ --\u003e\n  \u003cdiv class=\"faq-section\"\u003e\n    \u003cspan class=\"eyebrow\"\u003eFrequently Asked Questions\u003c\/span\u003e\n    \u003ch3\u003eDr. Coffee M12 Big — Common Questions\u003c\/h3\u003e\n\n    \u003cdiv class=\"faq-item\"\u003e\n      \u003cinput type=\"checkbox\" id=\"m12faq1\" class=\"faq-toggle\"\u003e\n      \u003clabel class=\"faq-label\" for=\"m12faq1\"\u003eWhat is the difference between the M12 Big and M12 Plus?\u003c\/label\u003e\n      \u003cdiv class=\"faq-body\"\u003eThe M12 Plus runs on a \u003cstrong\u003e2-litre water tank\u003c\/strong\u003e and does not include the auto pressure pump. The M12 Big upgrades to an \u003cstrong\u003e8-litre water tank\u003c\/strong\u003e and adds an auto pressure pump — providing significantly longer between-refill intervals and more consistent extraction pressure during high-cycle peak periods. Both share the same ceramic burr grinder, 10.1\" touchscreen, detachable milk system, and 100-cup daily output. Choose the M12 Big for environments where refilling a 2L tank multiple times per day is impractical.\u003c\/div\u003e\n    \u003c\/div\u003e\n\n    \u003cdiv class=\"faq-item\"\u003e\n      \u003cinput type=\"checkbox\" id=\"m12faq2\" class=\"faq-toggle\"\u003e\n      \u003clabel class=\"faq-label\" for=\"m12faq2\"\u003eCan the M12 Big be plumbed directly into a water line?\u003c\/label\u003e\n      \u003cdiv class=\"faq-body\"\u003eYes. The M12 Big supports direct plumb-in connection via a G3\/4' fitting — eliminating the need to refill the water tank at any point during service. Plumb-in is strongly recommended for permanent office installations where uninterrupted service is required. Di Pacci's installation team handles the plumbing connection as part of the free Sydney metro installation service, using a 1.5M G3\/4' to G3\/8' metal supply tube rated to max 600kPa (6 bar).\u003c\/div\u003e\n    \u003c\/div\u003e\n\n    \u003cdiv class=\"faq-item\"\u003e\n      \u003cinput type=\"checkbox\" id=\"m12faq3\" class=\"faq-toggle\"\u003e\n      \u003clabel class=\"faq-label\" for=\"m12faq3\"\u003eHow many people can the M12 Big serve in a typical office?\u003c\/label\u003e\n      \u003cdiv class=\"faq-body\"\u003eWith a rated daily output of \u003cstrong\u003e100 cups per day\u003c\/strong\u003e and an hourly output of 85 cups, the M12 Big is well-suited for offices of approximately \u003cstrong\u003e20–50 people\u003c\/strong\u003e, depending on average consumption. For offices where coffee is the primary productivity driver and consumption is high, Di Pacci recommends confirming your daily cup estimate before purchasing — call our team on (02) 9758 0760 to discuss the right sizing for your specific team.\u003c\/div\u003e\n    \u003c\/div\u003e\n\n    \u003cdiv class=\"faq-item\"\u003e\n      \u003cinput type=\"checkbox\" id=\"m12faq4\" class=\"faq-toggle\"\u003e\n      \u003clabel class=\"faq-label\" for=\"m12faq4\"\u003eDoes the M12 Big make milk drinks automatically?\u003c\/label\u003e\n      \u003cdiv class=\"faq-body\"\u003eYes. The M12 Big features a \u003cstrong\u003edetachable automatic milk system\u003c\/strong\u003e that produces textured milk for cappuccinos, lattes, flat whites, and other milk-based drinks without any manual technique. The milk system auto-cleans after milk drink preparation without interrupting the machine's availability for coffee service. The hidden milk tube design keeps the machine tidy and the milk circuit hygienic.\u003c\/div\u003e\n    \u003c\/div\u003e\n\n    \u003cdiv class=\"faq-item\"\u003e\n      \u003cinput type=\"checkbox\" id=\"m12faq5\" class=\"faq-toggle\"\u003e\n      \u003clabel class=\"faq-label\" for=\"m12faq5\"\u003eWhat coffee beans work best in the M12 Big?\u003c\/label\u003e\n      \u003cdiv class=\"faq-body\"\u003eThe M12 Big's ceramic flat burr grinder works best with \u003cstrong\u003emedium to dark roast whole beans with low to moderate oil content\u003c\/strong\u003e. The 1.2kg hopper capacity reduces refilling frequency for high-volume environments. Di Pacci's own freshly roasted commercial blends — available for regular supply to business customers — are tested and optimised for automatic OCS machines. Contact our team on (02) 9758 0760 to discuss ongoing bean supply for your office.\u003c\/div\u003e\n    \u003c\/div\u003e\n\n    \u003cdiv class=\"faq-item\"\u003e\n      \u003cinput type=\"checkbox\" id=\"m12faq6\" class=\"faq-toggle\"\u003e\n      \u003clabel class=\"faq-label\" for=\"m12faq6\"\u003eDoes Di Pacci install and service the M12 Big in Australia?\u003c\/label\u003e\n      \u003cdiv class=\"faq-body\"\u003eYes. Di Pacci provides \u003cstrong\u003efree commercial installation across Sydney metro\u003c\/strong\u003e for the M12 Big — including delivery, plumbing connection, machine configuration, and staff orientation. Full in-house service and warranty support is available across five Australian stores in Sydney, Melbourne, Queensland, Perth, and Port Macquarie. Genuine Dr. Coffee parts are stocked locally for fast turnaround on any service or warranty work without waiting for overseas parts shipments.\u003c\/div\u003e\n    \u003c\/div\u003e\n\n  \u003c\/div\u003e\n\n  \u003c!-- CTA --\u003e\n  \u003cdiv class=\"cta-section\"\u003e\n    \u003ch3\u003eBuy the Dr. Coffee M12 Big at Di Pacci Australia\u003c\/h3\u003e\n    \u003cp\u003eFree Sydney metro installation. Finance available. Expert advice, in-house service, and Australia's largest coffee machine range — all at Di Pacci.\u003c\/p\u003e\n    \u003cdiv class=\"btn-row\"\u003e\n      \u003ca href=\"https:\/\/dipacci.com.au\/collections\/buy-fully-automatic-coffee-machines\" class=\"btn-pri\"\u003eView All Automatic Machines →\u003c\/a\u003e\n      \u003ca href=\"tel:0297580760\" class=\"btn-sec\"\u003eCall (02) 9758 0760\u003c\/a\u003e\n    \u003c\/div\u003e\n  \u003c\/div\u003e\n\n\u003c\/div\u003e","brand":"Di Pacci Coffee Company","offers":[{"title":"No","offer_id":44101822251267,"sku":"RAN1584S","price":4908.2,"currency_code":"AUD","in_stock":true},{"title":"Yes","offer_id":44101822284035,"sku":"RAN1585S","price":5057.2,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0487\/2015\/0691\/files\/dr-coffee-m12-big-di-pacci-218.webp?v=1702019562","url":"https:\/\/dipacci.myshopify.com\/products\/dr-coffee-m12-big","provider":"Australia - Di Pacci","version":"1.0","type":"link"}